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Privacy policy

1. Data controller

Dolors Salgot, Carrer Folgueroles 54, 08022 Barcelona. Contact: hola@dolorssalgot.com.

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2. What data we process and why

  • Managing orders, payments and shipping: name, address, email, phone number and order details. Legal basis: performance of a contract (Art. 6(1)(b) GDPR). Kept for the duration of the relationship and the legally required periods

  • Answering contact form enquiries: name, email and message. Legal basis: consent (Art. 6(1)(a) GDPR). Kept until the enquiry is resolved

  • Sending news, if the user subscribes to the newsletter: email. Legal basis: consent (Art. 6(1)(a) GDPR). Kept until the user unsubscribes

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Card details are processed directly by the payment provider; the owner has no access to them.

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3. Recipients

Data is not shared with third parties, except where necessary to provide the service:

  • Wix.com Ltd., provider of hosting and the online store. Israel is covered by a European Commission adequacy decision.

  • The payment provider that processes card payments.

  • The courier company that delivers the order.

  • Public authorities, where required by law.

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4. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent at any time, by writing to hola@dolorssalgot.com. If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

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5. Security

Appropriate technical and organisational measures are applied to protect the data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Contacto
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